Privacy Policy
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support.
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely by Stripe)
- Booking history and preferences
- Communications with our support team
How We Use Your Information
We use the information we collect to:
- Process and fulfill your bookings
- Send you booking confirmations and updates
- Provide customer support
- Improve our services and website
- Send marketing communications (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With service providers who help us operate our business (payment processors, etc.)
- To comply with legal obligations
- To protect our rights and prevent fraud
- With your explicit consent
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- SSL/TLS encryption for data transmission
- Secure payment processing through Stripe
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent for marketing communications
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
- Essential cookies for website functionality
- Analytics cookies to understand user behavior
- Preference cookies to remember your settings
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@sauna.bamboodigital.nz
Last updated: 11/30/2025